Why go beyond liking?
A liking score tells us how much consumers appreciate a product. Development may also require information about perceived attributes, reported emotions and the experience during use.
Explore the questions, methods and publications behind EmoSpin’s approach to consumer experience.
A liking score tells us how much consumers appreciate a product. Development may also require information about perceived attributes, reported emotions and the experience during use.
Emotion research relates subjective, expressive, behavioural and physiological observations to a question and an experimental context.
Defining the effect of interest establishes the observations and comparisons a study needs. Product experience, emotional outcomes and cutaneous mechanisms require distinct questions.
Published application: Queiroz, Vial and Aubert (2025), chapter 7, pp. 105–114.
Published application: Descoubes et al. (2025), chapter 8, pp. 115–127.
Published application: Polette, Polette and Vial (2025), chapter 11, pp. 156–169.
Published application: Bellon et al. (2025), chapter 4, pp. 59–76.
Describe the product or experience and the decision you need to make.
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