EmoSpin · Consumer experience research

Evidence-Based Emotional Design

Translate a target consumer experience into a testable development brief. EmoSpin helps define the objective, identify variables that may contribute to it and organise research that informs product development.

From the brief to the specification

Target experience

Experience brief

Variables and hypotheses

Initial specification

Prototype comparisons

Revised specification

Evaluation

Scientific report and final specification

Prototype findings refine the hypotheses and specification at each iteration.

When to use this approach

Define the experience of a new product or ritual. Compare the fit of acceptable prototypes with an intended experience. Translate emotional positioning into development criteria. Investigate the effects of sensory or contextual changes.

01 — Define the target experience

Specify the consumers, usage context and operational meaning of the emotional objective. Comfort, stimulation or calm become researchable objectives through clear definitions and relevant assessment criteria.

Deliverable: an experience brief with consumers, context, objectives, constraints and evaluation criteria.

02 — Identify variables and hypotheses

Combine scientific literature, partner data and exploratory research. Distinguish established knowledge from assumptions to test.

Deliverable: a matrix of candidate variables, evidence, hypotheses and development options, with a first experience specification.

03 — Guide and compare prototypes

Organise comparisons around variables that can inform development. Examine effects on the target experience while retaining relevant sensory and hedonic assessments.

Deliverable: prototype comparison, recommendations for the next iteration and revised specification.

04 — Evaluate the resulting experience

Assess the developed product in the agreed population and usage conditions. Examine whether the target experience is obtained and how it differs from the selected comparison.

Deliverable: scientific report, conditions of interpretation and justified development or communication recommendations.

What the specification contains

Target consumers and usage situation; operational definitions; product and context variables; supporting evidence and hypotheses; assessment methods and criteria; trade-offs with liking, sensory performance, usability and product constraints.

An illustrative research question

For an evening skincare ritual, perceived calm first requires a definition and a usage scenario. Candidate variables are investigated through controlled comparisons, then the specification is updated using the findings. This is an illustration of the process, not a completed project.

Work with your development team

EmoSpin contributes scientific framing, study design, assessment and interpretation. Recommendations are formulated with designers, formulators and product teams so the research can guide concrete choices and further testing.

Published work relevant to development

Patent application WO2023222753A1 describes assessment of fragrance raw materials and its use in developing fragrance compositions. It names Arnaud Aubert and Francis Vial among the inventors.

Read the patent publication

Tell us about your project

Describe the product or experience and the decision you need to make.

Contact our team